All Systems Operational

Zoom Conferencing Operational
Zoom Cloud Recording Operational
Zoom Conference Room Connector Operational
Zoom Integrations/Calendar/Plug-In/Add-In Operational
Zoom Meetings Operational
Zoom Software Operational
Zoom Telephone Services Operational
Zoom Web Client Operational
Zoom Webinars Operational
VPN Operational
Canvas Learning Management System Operational
Identity and Access Management Operational
CNet Login and Authorization Services (other than Duo) Operational
ID Card Systems Operational
Duo Security Core Authentication Service Operational
Duo Security Phone Call Delivery Operational
Duo Security Push Delivery Operational
Duo Security SMS Message Delivery Operational
Administrative Applications Operational
Alumni Development Systems Operational
Budget Planning Systems Operational
Facilities Systems Operational
Financial Systems Operational
Human Resources Systems Operational
Reporting and Data Warehouse Operational
Research Administration Systems Operational
Student Systems Operational
AI Tools Operational
Claude.ai Operational
Claude Code Operational
Claude Cowork Operational
PhoenixAI Operational
Desktop and Mobile Computing Operational
Apple Device Management (JAMF) Operational
End Point Protection (Crowdstrike) Operational
Managed Print Services (uniFLOW) Operational
Office365 Applications Operational
Windows Device Management (MECM) Operational
Workstation Backup (CrashPlan) Operational
Email Operational
Office365 Email Operational
Spam Filtering (spam.uchicago.edu) Operational
Mailing Lists (listhost.uchicago.edu) Operational
G Suite (Google Apps) Operational
Google Apps Analytics Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Hangouts Operational
Google Apps Sheets Operational
Google Apps Sites Operational
Google Apps Slides Operational
GitHub Enterprise Operational
GitHub Actions Operational
GitHub API Requests Operational
GitHub Codespaces Operational
GitHub Copilot Operational
GitHub Copilot AI Model Providers Operational
GitHub Git Operations Operational
GitHub Issues Operational
GitHub Packages Operational
GitHub Pages Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
Network Access Operational
Campus Network Operational
Wireless Network Operational
UChicagoBox Operational
Box API - Content Preview Operational
Box Desktop Applications - Login/SSO Operational
Box Desktop Applications - Box Drive Operational
Box Desktop Applications - Box Sync Operational
Box Desktop Applications - Box Edit / Tools Operational
Box Google Apps Integration Operational
Box Microsoft Online Integration Operational
Box Mobile Applications - Box Login/SSO Operational
Box Mobile Applications - Box Preview Operational
Box Mobile Applications - Box Search Operational
Box Mobile Applications - Box Uploads/Downloads Operational
Box Mobile-Optimized Website (m.box.com) Operational
Box Notes - Web Application Operational
Box Web Application - Login/SSO Operational
Box Web Application - Uploads/Downloads Operational
Box Web Application - Collaboration Operational
Box Web Application - Search Operational
Box Web Application - Preview Operational
Box Web Application - Sharing (Shared Links) Operational
Box Web Application - Email Notifications Operational
Box Web Application - Workflows and Automations Operational
Box Web Application - Comments and Tasks Operational
Box Web Application - Accessible Site (a.box.com) Operational
Box Website Operational
Websites Operational
Web Hosting Environment Operational
intranet.uchicago.edu Operational
voices.uchicago.edu Operational
www.uchicago.edu Operational
Dining Registers Operational
File Storage & Sharing Operational
Telephones & Call Centers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Web Service Outage
Resolved - Sitecore experienced one or two more brief outages after 3:30, but as of 5 p.m., IT Services is confident that the cause of the interruptions has been identified and mitigated, and the hosted websites should now be stable.
Oct 21, 17:31 CDT
Monitoring - As of 3:30 p.m. Sitecore and the websites it hosts are up and functioning normally. IT Services will continue monitoring closely and work to prevent any recurrence.
Oct 21, 15:46 CDT
Investigating - Sitecore, the cloud resource which hosts www.uchicago.edu, bursar.uchicago.edu, safety-security.uchicago.edu, and the Intranet, among others, is currently unavailable. IT Services has contacted the vendor and is working to identify the source of the problem. Note that this also means connections to Workday and Oracle via the Intranet are also unavailable (direct bookmarks to Workday or Oracle internal pages still work).
Oct 21, 14:43 CDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

On-Campus and cVPN DNS Issues
Resolved - This incident has been resolved.
Oct 17, 10:58 CDT
Monitoring - IT Services has restored campus DNS service after adjusting configuration settings. The networking team is closely monitoring performance to confirm stability and is working with the vendor to determine the root cause.
Oct 12, 17:18 CDT
Update - The DNS vendor recommendation to reboot the campus DNS system was unsuccessful in resolving the issue. IT Services staff continue to be engaged with the vendor of the campus DNS hardware and are working to better understand the issue and develop a fix.
Oct 12, 16:09 CDT
Update - IT Services is continuing to investigate the issue with campus DNS and is engaged with the vendor of the campus DNS hardware for additional assistance regarding the issue.
Oct 12, 15:09 CDT
Investigating - IT Services is receiving reports that users located on-campus and/or cVPN are unable to access both on and off-campus services. The issue appears to be with campus DNS (Domain Name Servers) and is resulting in errors attempting to establish connections from on-campus to other on-campus or off-campus services. Users will notice issues connecting to Zoom and many other externally hosted services from on-campus.

Users connected via cVPN and not utilizing services that require it, can work around the issue by disconnecting and relying on their ISPs DNS services, which should work for most services.

IT Services staff are investigating the issue.
Oct 12, 14:02 CDT
Oracle Financials - Award Module Issue
Resolved - IT Services staff and Oracle Support successfully applied a patch earlier this morning and this has resolved the Award Funding issue. Additional testing was performed to confirm that the issue is fully resolved.

IT Services will work with Oracle to determine the root cause of the issue. This is the final update for this issue.
Oct 17, 10:57 CDT
Monitoring - IT Services staff and Oracle Support successfully applied a patch earlier this morning and this appears to have resolved the Award Funding issue. However, additional testing is scheduled for 10:00 a.m., which will provide final confirmation that the issue is fully resolved.

IT Services will continue work with Oracle to determine the root cause of the issue. The next and hopefully final update will be at or before 11:00 a.m. once testing is completed.
Oct 17, 08:56 CDT
Update - IT Services staff are actively working with Oracle Support and providing additional diagnostic data as requested to help identify the issue with the Awards function. However, as of 5:00 p.m., it is unlikely that there will be a resolution today. We will continue to work closely with Oracle overnight and provide the next update at or before 10:00 a.m. on Saturday, October 17th.
Oct 16, 17:06 CDT
Update - IT Services staff continue working with Oracle to resolve the issue. At this time, Oracle has not provided an estimated time frame for resolution, and we expect the issue to persist through at least the remainder of the business day.

IT Services staff will provide updates as meaningful progress occurs. Next update at or before 5pm.
Oct 16, 15:04 CDT
Update - IT Services staff continue working with Oracle to resolve the issue, but we do not have a resolution yet.

IT Services staff will provide updates as we make progress.
Oct 16, 14:03 CDT
Update - IT Services staff continue working with Oracle to resolve the issue, but we do not have a resolution yet.

IT Services staff will provide updates as we make progress.
Oct 16, 12:57 CDT
Investigating - IT Services is currently investigating an issue with the Awards module in Oracle Financials. Users are seeing issues when trying to open the Awards Funding page, resulting in the cursor continuously spinning and ultimately receiving an error of lost connection.

IT Services staff have engaged with Oracle and are working on the issue.
Oct 16, 11:56 CDT

Oct 16, 2026

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

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